Airport Guest Service Agent
Premier transportation service serving the Yampa Valley.
Ski Town Transportation is hiring Hayden Airport Guest Service Agents at They Yampa Valley Regional Airport in Hayden, CO. Airport Guest Service Agents are the first impression for our guests arriving at the airport, providing a first class service is an absolute must!
Guest Service Agents are responsible for greeting our arriving passengers, assisting with finding their drivers/shuttles, making reservations , answering phone calls, and maintaining a presence at our terminal desk in baggage claim. Must be great with computers and willing to train on our reservation system. Our airport staff often works directly with airport staff to assist passengers in securing ground transportation. General hours of operation are daily 8am-5pm at the Yampa Valley Regional Airport in Hayden, CO, with additional hours during irregular operations. Prior customer service experience and a positive attitude is a must! We are willing to train the right candidate who will go above and beyond for our guests/passengers.
Be apart of a growing locally owned and operated company in the Yampa Valley and help us make a positive experience for all of our guests.
Responsibilities & Qualifications:
- Greet arriving guests at airport terminal desk
- Make reservations for guests
- Provide excellent customer service and demonstrate good people skills
- Answer incoming phone calls and maintain radio contact with drivers
- Resolve customers concerns or questions
- Maintain a positive attitude at all times
- Direct guests to proper shuttle/driver
- Respond to general inquires and emails
- Be willing to stay late or assist during irregular operations
- Use our reservation and dispatch system
- Interacting with drivers and issuing manifests
- High school diploma, GED or equivalent
- Strong computer skills and ability to learn multiple systems
- Highly motivated individual
Competitive pay for qualified candidates. Please include resume and/or work experience when applying.
Job Features
Job Category | Airport Guest Service Agent, Customer Service Agent, Guest Services, Transportation Jobs |
Starting Pay | $17-20/Hr DOE+ |
Job Type | Full Time & Part Time |
Schedule | Daily 8am-5pm |
Benefits | Flexible Scheduling, Paid training, Discounted Ski Pass |
Location | Yampa Valley Regional Airport (HDN) Hayden, CO |