Airport Guest Service Agent

Airport Guest Service Agent

Full Time, Part Time
Hayden, CO
Posted 5 months ago

Premier transportation service serving the Yampa Valley.

Ski Town Transportation is hiring Hayden Airport Guest Service Agents at They Yampa Valley Regional Airport in Hayden, CO. Airport Guest Service Agents are the first impression for our guests arriving at the airport, providing a first class service is an absolute must!

Guest Service Agents are responsible for greeting our arriving passengers, assisting with finding their drivers/shuttles, making reservations , answering phone calls, and maintaining a presence at our terminal desk in baggage claim. Must be great with computers and willing to train on our reservation system. Our airport staff often works directly with airport staff to assist passengers in securing ground transportation. General hours of operation are daily 8am-5pm at the Yampa Valley Regional Airport in Hayden, CO, with additional hours during irregular operations. Prior customer service experience and a positive attitude is a must! We are willing to train the right candidate who will go above and beyond for our guests/passengers.

Be apart of a growing locally owned and operated company in the Yampa Valley and help us make a positive experience for all of our guests.

Responsibilities & Qualifications:

  • Greet arriving guests at airport terminal desk
  • Make reservations for guests
  • Provide excellent customer service and demonstrate good people skills
  • Answer incoming phone calls and maintain radio contact with drivers
  • Resolve customers concerns or questions
  • Maintain a positive attitude at all times
  • Direct guests to proper shuttle/driver
  • Respond to general inquires and emails
  • Be willing to stay late or assist during irregular operations
  • Use our reservation and dispatch system
  • Interacting with drivers and issuing manifests
  • High school diploma, GED or equivalent
  • Strong computer skills and ability to learn multiple systems
  • Highly motivated individual

Competitive pay for qualified candidates. Please include resume and/or work experience when applying.

Job Features

Job CategoryAirport Guest Service Agent, Customer Service Agent, Guest Services, Transportation Jobs
Starting Pay$17-20/Hr DOE+
Job TypeFull Time & Part Time
ScheduleDaily 8am-5pm
BenefitsFlexible Scheduling, Paid training, Discounted Ski Pass
LocationYampa Valley Regional Airport (HDN) Hayden, CO

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